HOTEL OPERATIONS

At Quillon, we believe asset owners need agile and adaptable management support that drive positive impact for a hotel’s operation, without being laden by complex management agreements and high fee structures.

We provide white-label hospitality management support that cover all aspects of oversight and management of a hotel, but we also bring a refreshing new dimension to this engagement as asset owners can select the services where they need support, giving them the flexibility to manage costs and create value.

From recruitment to training, design and experience augmentation to IT, distribution, revenue, sales, marketing and operational SOPs and policies, we can extend and defend the most critical priorities a hotel might face through its operational lifecycle.

We can create new brands and establish all the assets required for a hotel owner to maintain independence, while ensuring the property achieves commercial success within the market.


SERVICES

OPERATIONS

  • Strategic Planning & Budgeting
  • Operational Management SOPs
  • Vendor Management
  • IT & Distribution
  • Sales & Marketing
  • Human Resources
  • Engineering Support
  • Security Planning

BRAND DEVELOPMENT

  • Brand Strategy & Positioning
  • Etymology & Identity
  • Brand Guidelines
  • SOPs & Capability Handbook
  • Operational & Sales Collateral
  • Online Asset Creation

F&B SUPPORT

  • Concept Development
  • Design Development
  • Operational Management
  • Contracting
  • Supply Chain Management